Player Wellbeing
Responsible Gaming at 789tk
789tk is committed to providing a safe, fair, and enjoyable gaming environment. We equip every player with the tools and knowledge to stay in control — because gaming should always be fun, never a burden.
Our Commitment
Gaming as Entertainment — Keeping It That Way
At 789tk, we believe that gaming is a form of entertainment — one that should be enjoyed within personal limits, with full awareness of the risks involved. Online gaming, including cricket betting, live casino games, slots, crash games, and fish shooting games, carries a financial risk. All money wagered on the Platform should be treated as the cost of entertainment, not as a potential income source or a strategy to recover financial losses.
789tk is committed to responsible gaming and takes its duty of care to players seriously. We have developed a comprehensive suite of player protection tools — including deposit limits, session time reminders, cooling-off periods, and self-exclusion arrangements — to help every player on our platform maintain healthy gaming habits. These tools are available to all registered players at any time through the account settings panel.
Remember: gambling is never a solution to financial difficulties. The house always has a mathematical edge. Play for fun, set your limits before you start, and stop when you reach them. Treat every session as entertainment, not as a way to make money.
Player Tools
Your Responsible Gaming Toolkit
789tk provides the following tools to help you manage your gaming activity. All tools can be activated instantly from your account settings. Once a protective restriction is activated, it takes effect immediately and cannot be reversed until the selected period has expired.
Deposit Limits
Managing Your Spending with Deposit Limits
Deposit limits are one of the most effective tools for keeping your gaming within a budget you are comfortable with. At 789tk, you can set a personal deposit limit that caps the total amount you are able to add to your account in a given time period — daily, weekly, or monthly. Once a deposit limit is active, the Platform will automatically block any deposit attempt that would exceed your limit for the current period.
To set or adjust a deposit limit, go to your account settings and select the Responsible Gaming section. Decreasing a deposit limit takes effect immediately. Increasing a deposit limit or removing an existing limit will not take effect until a cooling-off period of 48 hours has elapsed — this cooling-off period is a deliberate safety measure designed to give you time to reconsider any decision that would increase your exposure.
We recommend setting a deposit limit before you start playing — not after you have already exceeded your comfort zone. Starting each month with a firm budget is the single most practical step you can take to keep gaming enjoyable.
Time-Out
Taking a Break: Time-Out and Cooling-Off
If you feel that your gaming is becoming more frequent than you would like, or if you simply want to take a planned break without permanently closing your account, 789tk's time-out feature lets you pause all gaming activity for a set period. Time-out options at 789tk include 24-hour, 72-hour, and 7-day breaks. During a time-out, you will not be able to log in, make deposits, or participate in any games on the Platform.
A cooling-off period is similar to a time-out but is specifically designed for players who have recognised that they need a structured break to reset their habits. Cooling-off periods cannot be cancelled early once activated — this is intentional, because the purpose of the tool is to create a real, enforced pause rather than a token gesture. When your cooling-off period expires, your account returns to its normal active status automatically.
Time-out and cooling-off are not the same as self-exclusion. If you feel you need a longer, more serious break from gambling, please consider using our self-exclusion tool instead, which offers minimum periods of 1 month and optional permanent exclusion.
Self-Exclusion
Self-Exclusion: A Serious Step Toward Recovery
Self-exclusion is the most powerful player protection tool available at 789tk. When you activate self-exclusion, your account is immediately suspended and you will be unable to access the Platform, make deposits, or participate in games for the full duration of your chosen exclusion period. Self-exclusion periods at 789tk are: 1 month, 3 months, 6 months, 1 year, and permanent. Permanent self-exclusion is irreversible.
During a self-exclusion period, 789tk will also suspend any promotional communications to your registered email address. Any remaining real-money balance in your account at the time of self-exclusion will be returned to you via your registered withdrawal method following account verification. Self-exclusion periods cannot be shortened — once you choose your period, the restriction remains in place until it expires.
- Log in to your 789tk account and navigate to the Account Settings panel.
- Select the "Responsible Gaming" tab and choose "Self-Exclusion" from the available tools.
- Choose your desired exclusion period (1 month, 3 months, 6 months, 1 year, or permanent).
- Confirm your decision. The self-exclusion takes effect immediately. You will receive a confirmation email to your registered address.
Alternatively, if you are unable to log in or prefer to request self-exclusion directly, contact our support team at [email protected]. Our team will process your self-exclusion request immediately, without requiring account access.
Problem Gambling
Recognising the Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling is becoming a problem. If you recognise several of these patterns in your own behaviour, we strongly encourage you to use one of 789tk's player protection tools or contact our support team for assistance.
- Spending more money or more time on gambling than you originally planned or can comfortably afford.
- Chasing losses — continuing to gamble after losing with the goal of winning the money back.
- Feeling restless, irritable, or anxious when you are not gambling or when you try to stop.
- Gambling to escape personal problems, stress, depression, or feelings of loneliness.
- Lying to family members, friends, or colleagues about the amount of time or money you spend on gambling.
- Borrowing money, selling personal belongings, or neglecting financial obligations (such as rent or bills) to fund gambling activity.
- Failing to fulfil responsibilities at work, school, or home because of time spent gambling.
If you recognise any of these signs in yourself or someone you know, please take action now. Use the self-exclusion tool in your account settings, or contact 789tk customer support directly at [email protected]. Early intervention is always more effective than waiting.
Age Policy
789tk Age Verification: 21+ Strictly Enforced
789tk enforces a strict minimum age of 21 years for all players. This is a non-negotiable requirement, and every registered account is subject to age verification during the KYC process. Players who cannot demonstrate that they are 21 years of age or older will have their accounts suspended and any deposits returned where feasible. Any winnings generated by an underage account will be voided without exception.
If you are a parent or guardian and are concerned that a person under 21 living in your household may have accessed or registered on the 789tk Platform, please contact us immediately at [email protected]. We will take prompt action to close the account and prevent further access. We also recommend using parental control software to restrict access to online gaming sites on shared devices.
If you suspect an underage individual has registered on 789tk, report it immediately. 789tk takes underage gambling extremely seriously and will take all necessary steps to investigate and close any account found to belong to a person under 21.
Get Help
Support Resources for Players in Bangladesh
If you feel that gambling is negatively affecting your life — financially, emotionally, or in your relationships — please reach out for help. The following support options are available to 789tk players.
Safe Play Tips
Practical Tips for Staying in Control
These simple habits, practised consistently, can make a significant difference to your long-term gaming experience on the 789tk Platform.
- Set a fixed budget for each gaming session before you log in. Only deposit what you have already decided to spend — never chase a loss by depositing more.
- Set a time limit for each session using the session reminder tool in your account settings, and stop when the reminder fires — even if you are winning.
- Never gamble under the influence of alcohol, when you are emotionally upset, or when you are under significant financial stress — impaired judgment leads to poor decisions.
- Take regular breaks. Step away from the screen, especially after a long session. Physical activity, time with family, and other hobbies are important counterbalances to gaming.
- Keep gaming separate from your financial obligations. Never use rent money, grocery money, or funds set aside for bills or family needs to fund your gaming activity.
- If you lose your session budget, stop for the day. Accept the loss as the cost of entertainment. Tomorrow is a new day — do not attempt to recover the loss in the same session or the next.
Contact Us
Reach Out — We Are Here to Help
If gambling is becoming a problem for you or someone you care about, please do not hesitate to contact the 789tk responsible gaming team. All enquiries are treated with complete confidentiality. There is no judgment — only support.
Email: [email protected]
Our support team is available 24/7, 365 days a year, including Eid, public holidays, and all other dates. Please include your registered username when contacting us so we can locate your account and assist you as quickly as possible.
Play Responsibly — Explore 789tk
789tk is committed to keeping gaming fun, safe, and within your control. When you are ready to play, explore our full range of games — always within your personal limits.
Explore 789tk Casino Read Our FAQ 789tk Login